Meridian by Pixel Primed · Intelligent Revenue Platform

The revenue your guests
are already generating,
made visible.

Most wellness and hospitality brands are sitting on recoverable revenue they cannot see. Meridian connects your booking data, guest history and outreach into one intelligent system that finds it, captures it and compounds it over time.

Start your 90-day trial See how it works
Explore
48hrs
The window after a first visit where a guest is most likely to rebook
3×
Average revenue from a returning guest versus a first-time visitor
50
New ICP-matched prospects identified and outreached every week, automatically
<1hr
From onboarding form submission to a fully configured, live system
Wellness treatment space

The guest relationship is the asset. Everything else is infrastructure.

What Meridian does

One intelligent, fully connected revenue platform, configured around your business and live within the hour.

Most wellness and hospitality businesses operate across fragmented systems for bookings, marketing, prospecting, guest communication and reporting, leaving valuable data disconnected and revenue opportunities hidden.

Meridian replaces that fragmentation with one connected platform. It identifies and engages high-fit prospects across email, LinkedIn and Instagram, orchestrates the complete guest lifecycle from first interaction through to repeat booking, loyalty and reactivation, and translates data into clear insights and practical next actions every month.

Unlike generic CRM or ecommerce software, Meridian is purpose-built around the commercial realities of wellness and hospitality.

The platform

Every number that matters,
in one place.

Acquisition pipeline, guest retention, Klaviyo lifecycle performance, corporate outreach and Google review growth, all visible in a single real-time dashboard. No spreadsheets. No switching between tools.

Live pipeline
Track every prospect from identified through to converted across all three acquisition streams
Lifecycle flows
6 Klaviyo flows active from day one, timed to the natural guest return window for your business type
Revenue attribution
See exactly what Meridian is generating against your subscription cost, every month
AI recommendations
Monthly automated reports with AI-generated insights and specific next actions based on your data
Meridian platform dashboard showing pipeline and revenue metrics
Meridian dashboard · Live prospect pipeline, Klaviyo lifecycle performance and revenue attribution in one view

How Meridian works

Connect. Capture.
Convert. Compound.

Four connected layers, each building on the last. The longer Meridian runs, the more precisely it understands your guests, your market and where your revenue is coming from.

01
Connect
Your booking data and guest profiles, one source of truth
Your booking platform connects to Meridian on day one. Every visit, every transaction and every guest interaction flows into a single intelligent record.
→
02
Capture
Automated touchpoints timed to the guest's actual journey
Pre-visit preparation, post-visit sentiment capture, natural return window nudge. Every touchpoint fires at the moment it is most likely to move a guest forward.
→
03
Convert
Rebooking, membership and upsell moments triggered by behaviour
Not by a calendar. A guest who visits three times in six weeks sees something different from one who visited once four months ago. Meridian knows the difference.
→
04
Compound
First-party data that gets richer with every visit
Every interaction teaches the system something. Over time, the personalisation becomes genuinely precise. That is what compound means in practice.

Built for

Wellness and hospitality brands with something worth returning to.

Meridian works with independent and growing brands. Not agencies. Not chains. Brands where the guest experience is the product and where the relationship between visits is where revenue actually lives.

Day Spas
Treatment-based businesses where repeat visits and memberships are the real revenue model
Med Spas
Aesthetic clinics where average visit value is high and rebooking timing is critical
Wellness Retreats
Retreat brands with strong returning guest rates and high post-stay intent
Yoga and Pilates
Studios where class pack expiry, membership conversion and community retention are the levers
Boutique Hotels
Properties where the spa and wellness offering is a genuine differentiator and loyalty driver
Recovery Studios
High-frequency brands where visit habit formation in the first 30 days determines lifetime value
What founding partners say

"The system found and reached prospects we would never have identified ourselves. Within three weeks we had warm conversations with seven studios in our market."

HoneMD
Founding Partner · Melbourne

Case study in progress.
Founding partner results published at month three.

Case study in progress.
Founding partner results published at month three.

Pricing

One flat fee. Every tool absorbed. No surprises.

Clay, Instantly, Expandi, Klaviyo up to $150/month, Make.com. All included. All invisible. One monthly subscription.

Tier 1
Acquire
$597
per month
50 ICP-matched prospects sourced weekly via Clay
5-email personalised outreach sequence per prospect
LinkedIn connection and message sequences via Expandi
Instagram follow-back DM automation
Corporate wellness email outreach to HR managers
Personalised pitch page per prospect
Live pipeline and conversations dashboard
Full account setup included in onboarding call
Most popular
Tier 2
Acquire + Retain
$997
per month
Everything in Acquire
6 Klaviyo lifecycle flows deployed and active from day one
Post-visit sentiment capture and review request automation
Natural return window rebooking nudge
Lapsed guest reactivation sequence
Membership and pack conversion flow
Birthday and milestone flow
Booking platform connected to Klaviyo
Quarterly performance review
Tier 3
Complete Stack
$1,497
per month
Everything in Acquire + Retain
Google Review automation and reputation management
SMS reactivation sequences
Loyalty programme configured
Pre-visit upsell and cross-sell flows
Referral request flow (post visit 3+)
VIP guest escalation flow
Monthly strategy session included
Tier 4
Full Stack
$1,997
per month
Everything in Complete Stack
WhatsApp sequences for Singapore and Bali markets
Corporate wellness pipeline with dedicated flows
Advanced NPS and sentiment intelligence
Social content calendar and copy
AI-generated monthly performance narrative
Cross-sell and predictive rebooking flows
Full attribution reporting across all channels

90-day free trial · No setup fee · 3-month minimum · Cancel with 30 days notice · Certified Klaviyo Partner

Founding Partner Programme · 14 places remaining

A rate that stays with you.

We hand-selected 30 founding partners to build Meridian alongside. Sixteen are live. Fourteen places remain globally. Founding partners lock in their rate for twelve months, receive priority onboarding, and shape the product with their feedback.

$997/month public price
$495
per month · honoured for 12 months
Claim your place

FAQs

Questions worth asking.

If something is not answered here, reach out directly. We would rather have an honest conversation than lose you to a question we could have answered.

jemima@pixelprimed.com

What booking platforms does Meridian connect to?

Meridian connects natively to Mindbody and Shopify via Klaviyo's marketplace integrations. For Fresha, Arketa, Momence, Phorest, Jane App and other platforms, we connect via Make.com automations configured during your onboarding call. No platform is excluded.

What if I already have Klaviyo flows set up?

We audit your existing flows against our wellness performance benchmarks and add our six flows alongside what you have, or refine the underperforming ones. Nothing is removed without your sign-off. Clients with existing Klaviyo accounts receive the advanced flow set rather than the foundational one.

How long does setup take?

The onboarding form takes approximately 8 minutes to complete. Meridian configures your system automatically from your answers. Your Klaviyo account, lists, segments, brand library and outreach sequences are all set up within the hour. The onboarding call covers DNS records, any booking platform connections and a walkthrough of your live dashboard.

Do I need a Klaviyo account?

If you already have one, we connect to it during onboarding using your API key. If you do not, we walk you through creating one on the onboarding call. The cost of Klaviyo up to $150 per month is absorbed into your Meridian subscription.

Is there a contract?

There is a 3-month minimum after your 90-day free trial. After that you cancel with 30 days notice, no questions asked. Founding partners have an additional 30-day cancellation guarantee on top of the free trial.

What results can I expect and when?

Prospect sourcing and outreach begins in week one. Early warm leads typically appear in week two to three. Klaviyo lifecycle results, including rebooking rate improvements, become visible in month two once enough guests have moved through the flows. We give every new client a personalised KPI document at their onboarding call with realistic month 1, 3 and 6 targets for their specific business type and market.

Worth exploring if this resonates.

The trial is 90 days. The system is configured around your business and live within the hour. If it is not delivering results inside the first 90 days, cancel with no questions asked.

Start your 90-day trial Ask a question

Meridian by Pixel Primed · Certified Klaviyo Partner · No setup fee · No contracts after 3 months