The platform

Everything Meridian does, and who it's built for.

One intelligent, fully connected revenue platform, configured around your business and live within the hour. Unlike a booking platform's built-in tools, which only reach guests who already know you, its first job is finding the ones who do not.

Features

Everything a wellness business needs, connected.

Not a bundle of separate tools bolted together. One system where acquisition, retention, reputation and reporting all read from the same guest data, and every piece gets sharper the longer you use it.

Hi Sarah, I noticed you're based in Burleigh…
Outreach across three channels
Email, Instagram and LinkedIn messages written in your brand voice, sent to guests who have never heard of you. Nothing goes out until you approve it.
Weekly insight
A weekly insight, not a report
Meridian AI reads your data every week and tells you the one thing worth acting on, with a specific recommended next step.
Six flows, one guest journey
Welcome, post-visit, rebooking, win-back, loyalty and review, each timed to where your guest actually is, not a generic drip.
33%
Owned
A guest list that stays yours
Track how much of your guest relationship you actually own versus what lives on borrowed platforms, and watch that number grow.
Referrals across the network
Meridian AI matches you with complementary businesses for cross-referrals, based on guest overlap and geography, never with direct competitors.
Hi Sarah, thank you for visiting. How are you feeling one week on?
Reviews earned the honest way
A private check-in first, so an unhappy guest reaches you before they reach Google. Only genuinely delighted guests are asked to share their reflection publicly.
How do I lift Tuesday bookings?
Three tactics worth testing…
Ask Meridian AI anything
Strategy, support, or how to edit a message, available around the clock, in language built for how you actually run your business.
Every number tied to revenue
Pipeline, conversion, retention and ROI in one connected view, so you always know which numbers reflect real bookings, not just activity.

Built for

Wellness and hospitality brands with something worth returning to.

Meridian works with independent and growing brands. Not agencies. Not chains. Brands where the guest experience is the product and where the relationship between visits is where revenue actually lives.

Day Spas
Treatment-based businesses where repeat visits and memberships are the real revenue model
Med Spas
Aesthetic clinics where average visit value is high and rebooking timing is critical
Wellness Retreats
Retreat brands with strong returning guest rates and high post-stay intent
Yoga and Pilates
Studios where class pack expiry, membership conversion and community retention are the levers
Boutique Hotels
Properties where the spa and wellness offering is a genuine differentiator and loyalty driver
Recovery Studios
High-frequency brands where visit habit formation in the first 30 days determines lifetime value
Wellness and Hospitality Venues
Multi-service properties where every guest touchpoint is a chance to build loyalty and lifetime value
Beach Clubs
Membership and day-visit venues where turning first-time visitors into recognised regulars drives revenue
What founding partners say

"The system found and reached prospects we would never have identified ourselves. Within three weeks we had warm conversations with seven studios in our market."

Adherence
Founding Partner · Melbourne

Case study in progress.
Founding partner results published at month three.

Case study in progress.
Founding partner results published at month three.

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Founding Partner Programme · 14 places remaining

Help build what comes next.

We hand-selected 30 founding partners to build Meridian alongside. Sixteen are live. Fourteen places remain globally. Founding partners get priority onboarding, direct input on the roadmap and first access to what we build next, before it reaches the public tier list.

60 days Free trial on every live plan
Priority onboarding, not a queue
Your feedback shapes the roadmap
First access to new features before public launch
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